General Questions

What exactly is Supergulp?

Supergulp is a sparkling prebiotic drink, one that's good for you and tastes delicious too (not to mention super Instagram-worthy). Available in three delightful sparkling water-style flavors, Supergulp combines prebiotics, plant fiber, and botanical extracts to support your digestive health—with 13g of dietary fiber, just 4-8g of sugar, and 60 calories or less in each can.

Why should I drink Supergulp?

For starters, Supergulp is good. Like, really good. It combines the flavors you love with the digestive health benefits you need. Our fizzy, functional sparkling prebiotic is packed with prebiotics, fiber, and botanical extracts to support your gut health and give you the flavors you crave all in one. Plus, it’s non-GMO, vegan, gluten-free, keto-friendly, and free of artificial preservatives, sweeteners, colors, and flavors.

Where can I find Supergulp in stores?

Supergulp is sold directly to consumers on our website here. You can also find it at your nearest Qra supermarket or pair it with a meal at Pizza Mansion, Kingu Kongu, or Lex’s Patio Pantry.

How can I stock Supergulp in my store?

So glad you asked. Drop us a line at wholesale@supergulp.co with any questions. We can’t wait to chat!

Are you hiring?

The Supergulp team is always growing and would love to hear from you! Think you’re the perfect fit? Drop us a line at julian@supergulp.co.

How can I contact Supergulp for support?

Hi there, hello! We'd love to hear from you. Feel free to email us at hello@supergulp.co, and our team will be happy to assist you.

Digestive Health

What is the difference between a prebiotic and a probiotic?

Great question! Here’s the simple answer: Prebiotics are what probiotics eat. Probiotics are live bacteria with health benefits, sometimes referred to as ‘good bacteria’. Our digestive tract is home to many different types of beneficial bacteria - and they need food, just like us. That’s where prebiotics come in.

Because we can’t break them down, prebiotics pass through our digestive tract to the large intestine (where most of our beneficial bacteria reside). There, they’re fermented and broken down by our gut bacteria into useful compounds that support our overall health. Supergulp incorporates a variety of clinically-tested prebiotics to give your friendly gut bacteria the nutrients they need. Taking probiotics without addressing what’s happening within is like planting seeds in a desert and hoping a garden will grow.

Why is there fiber in Supergulp?

Did you know that the average person gets less than one-third of the MOH daily recommended amount of fiber and less than 10% of what our hunter-gatherer ancestors consumed? Increasing fiber, prebiotics, and nutritional diversity is a great way to improve digestive and microbiome health—and since gut health is kinda our thing, packing Supergulp with all this goodness was a no-brainer. Our sparkling prebiotics make it easier to reach adequate daily fiber intake, a positive step toward overall digestive health. Pretty cool, huh?

What fiber sources are in Supergulp?

There are two forms of fiber out there: soluble and insoluble. We use soluble fiber that dissolves in liquid, which is how prebiotic fiber ends up in each can of Supergulp. Our fiber comes from a number of different plants, including Chicory Root and Jerusalem Artichoke!

Shipping & Returns

How do you ship Supergulp and what is the shipping cost?

Supergulp ships free for new customers with the code SUPERNEW, anywhere within Malaysia via our logistics partner, DHL eCommerce.

Do you ship internationally?

At this time, we do not ship internationally. Keep an eye out as we grow, though—we hope to be in your country soon!

I received a notice that my package has arrived and it’s not here yet, what should I do?

For DHL eCommerce requests, we wait 48 hours after delivery notifications (excluding weekends and holidays) to file a claim. Keep an eye out—sometimes packages are marked as delivered even though they’re still on their way to you. If you’re still not seeing your beverages after 48 hours, give us a shout at hello@supergulp.co.

My order arrived damaged. What should I do?

Ugh! So sorry to hear that! Send our team an email at hello@supergulp.co with photos of the damage, and we’ll make sure you’re all taken care of! Photos of your order are required.

Subscription

How can I sign up for a recurring subscription?

Signing up for a subscription is as simple as can be (and hiccup-free!). Once you select your product, you’ll be given the option to place a one-time order at full price OR subscribe and save. Subscribing saves you 10% on each order.

What are my payment options?

We accept all major credit cards for our subscriptions. Each order is billed right before it ships!

Should I subscribe if I never tried Supergulp?

We’d never tell you what to do, but we should mention subscribers get 10% off every. Single. Order.

When should I expect my Supergulp?

Generally, you’ll receive your Supergulp within 10 business days of your charge date.

How can I cancel my subscription?

We’re sorry to see you go. You can drop us an email at hello@supergulp.co to initiate the cancellation of your subscription, and we would be happy to make it right for you.

Product

What happens if I don’t like Supergulp?

Before making any rash decisions, make sure you let your Supergulp chill in the fridge for at least 12 hours before popping it open—this helps enhance the flavors! If you’re still not blown away, please email us at hello@supergulp.co within 45 days of your online purchase. We also suggest ordering our mix and match pack first so you can discover your favorite flavor and order it to your heart’s and taste buds' desire. No buyer's remorse here!

When is the best time to consume Supergulp?

Supergulp is perfect at any time of the day! We’ve heard it all—after a workout, as an after-dinner treat, or even as an afternoon snack. The options are endless!

Is it okay to drink more than one Supergulp a day?

We recommend starting with one can a day, then working your way up to two (or more!) if it feels right.

Payment Policy

What forms of payment do you accept?

We accept all major credit and debit cards. We also accept online bank transfers and GrabPay e-wallet.

How long does it take to process a refund?

Refunds can take 3-5 business days to process on your end, depending on your bank.

Is my payment information safe? 

We would never store or sell your payment or personal information—we like to keep things between us.

Can I gift Supergulp?

Yes! Send a 6-pack to a friend directly. Because the only thing better than Supergulp is sharing Supergulp with a friend.

Ingredients

Can I consume Supergulp while pregnant or breastfeeding?

We always recommend checking with your primary healthcare provider before adding something new to your diet.

Can children consume Supergulp?

Supergulp is generally safe for children, but please consult your pediatrician if your child has underlying health conditions or any other cause for concern!

Where can I find nutritional information?

You can view all nutritional information on each flavor’s page.

What is Supergulp sweetened with?

Supergulp is sweetened with a combination of fruit juice and stevia. No fake friends here.

Does Supergulp contain caffeine?

Nope! We are caffeine-free!

Is Supergulp halal?

Our manufacturing plant is certified Halal. Therefore, Supergulp's manufacturing processes, including the ingredients, are also Halal certified!

Can diabetics drink Supergulp?

We always recommend checking with a healthcare provider before adding a new treat to your diet!

Is Supergulp non-GMO?

Oh yeah, baby! Supergulp is proudly Non-GMO! We’re all about keeping it real.